My account

Below is a list of commonly asked questions which may help you. If you cannot find the answer you are looking for, please feel free to contact us and we will do our best to answer your query. You might also like to look through the Terms and Conditions to see if your question is answered within these.

• Q. 

  How do I close my account?

• 
  A.

  If you would like to close your account simply Email Us with your request but ensure you email us from the email account you used to set the account up with in the first place, otherwise we cannot verify your identity. We will then deactivate your account. If you would like to re-activate the account in future we can simple switch it back to live.

• Q. 

  Can I re-open my account?

• 
  A.

  Yes, you can re-open your account by contacting the BOA team via email.

• Q. 

  Can I contact BOA for support or any other questions?

• 
  A.

  Yes, for all enquiries, comments or feedback, please complete the contact form on our Contact page.